Returns and Exchanges

Thank you for shopping at OutThere USA.

If you are not completely satisfied with your purchase, we're here to help

Returns

You have 30 calendar days to return an item from the date your received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must include the original packaging.

Please include your original order number with the return, or just call us and let us know you're sending it back.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

Contact Us

If you have any questions on how to return your item to us, contact us.